Two things I built
I'd rather show you working software than a list of services. One of these is a client's. The other is mine — which is the more useful one, because I had to live with it.
Billing that ran on Windows XP, rebuilt for the people who use it every day.
A veterinary practice management system whose billing engine was COBOL, running on an operating system that stopped getting security patches in 2014. Nobody wanted to touch it, because everything about how that practice got paid ran through it.
It is now a multi-tenant platform their staff work in daily. Built by one person directing AI tools — which is the whole argument for what I do, and the reason I can tell you honestly which parts of that are hard and which parts are marketing.
The part worth your attention: it had to work with what was already there. Nobody gets to start clean. That's the job.
- Where it started
- COBOL on Windows XP
- Where it is
- Multi-tenant SaaS, in daily use
- Built by
- One person, directing AI
I automated my own business before I asked to automate yours.
UR Gadget Doctors has been open since 2006. My son and I run it. It has all the problems your business has — money owed, parts that don't arrive, a phone that rings during the one job that needed quiet.
So I built the dashboard I wanted: live repair tickets and invoices out of our ticketing system, the P&L straight out of QuickBooks, and the aging report I used to rebuild by hand every Monday.
Then I turned the same tools on twelve years of our own records — 20,235 work orders — and they told me two things I did not want to hear. That the category data I had been making decisions from was inferred rather than recorded. And that the marketing push I was planning was aimed at the shop's worst-trending line of work.
Every consultant you talk to will say they understand small business. I've made payroll on a slow February. That's a different sentence.
- Records analysed
- 20,235 work orders, 2014–2026
- Reads live from
- Ticketing system + QuickBooks
- What it found
- Two plans worth cancelling
Signed by the customer
Nothing yet. I'd rather show you three unsigned boxes than three sentences I wrote myself — and you would rather know which one you were reading.
One sentence, in their words, about a thing that actually changed.
Signed
Business
From someone who was skeptical first. Those are worth two of the other kind.
Signed
Business
From the customer you told not to buy something. The hardest to ask for and the best to have.
Signed
Business
Yours could be the third one
Start with the free assessment. If there's nothing here worth automating, I'll write that down and send it to you anyway.